Freshworks

Freshworks

SmartLinks is a Freshworks Partner Agency in Portugal

Freshworks helps businesses of all sizes reach customers and employees easily, quickly and efficiently. With accessible, user-centred and easy to implement software, the Freshworks offers a technology that works for everyone.

From customer service to IT, from sales to marketing and HR. A close, welcoming environment is the key to a better customer experience.

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SmartLinks is a Freshworks Partner Agency in Portugal

Freshworks helps businesses of all sizes reach customers and employees easily, quickly and efficiently. With accessible, user-centred and easy to implement software, the Freshworks offers a technology that works for everyone.

From customer service to IT, from sales to marketing and HR. A close, welcoming environment is the key to a better customer experience.

If your business is looking for Freshworks software in Portugal, you can count on SmartLinks to implement it!

What is Freshworks?

Freshworks is a cloud software company with solutions for all sectors, founded in Chennai, India in 2010.

What products and services does Freshworks offer?

Freshworks products are cloud-based solutions for business divided into several categories:

Freshworks CRM

CRM software for capturing new leads, developing relationships with existing customers and driving sales.

Freshdesk

Knowledge base for customer service teams.

Freshchat

User messaging tool designed to increase sales and improve customer engagement.

Freshcaller

A tool similar to a call center that simplifies the process of setting up phone calls.

Freshservice

IT automation software for complex management processes.

What are the advantages of Freshworks
software for businesses?

One of the biggest benefits of the software is that it covers all areas of the company, regardless of size or sector.
It also allows you to scale the business as it grows, adding the necessary modules for each stage.

Customers find the platform clever and complete, with an excellent level of service.
To achieve this, Freshwork uses Artificial Intelligence, automation and conversation support in all channels.

The 100% cloud software has been adapted for the Portuguese market, and includes backups, innovative technology, training, and security, all adapted to Portuguese customs and regulations.

What does the partnership between SmartLinks and Freshworks look like?

Freshworks focuses on the relationship between companies, customers and employees, and SmartLinks shares these values. Thus, a partnership was only natural, with SmartLinks acting as a Portuguese representative for the Indian company and its intuitive, effective and easy-to-implement software.

SmartLinks customers using Freshworks

UCI - Cliente SmartLinks
Nexity
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